Publikacje z roku 2018

  1. The users perception of mobile apps of polish biggest service companies / Leszek Gracz. // European Journal of Service Management. 2018, vol. 28/2 no. 4, s.179-185 DOI: 10.18276/ejsm.2018.28/2-22 (WorkId 22050)
  2. Komunikacja międzykulturowa w biznesie / Grażyna Rosa, Izabela Ostrowska, Kamila Słupińska, Leszek Gracz. - Kraków, Legionowo : edu-Libri, 2018 (WorkId 19057)
  3. Marketing przyszłości : trendy, strategie, instrumenty. Ewolucja i nowe obszary / redaktorzy naukowi: Grażyna Rosa, Agnieszka Smalec ; redaktor tematyczny: Leszek Gracz ; redaktor statystyczny: Rafał Klóska. - Szczecin : Wydawnictwo Naukowe Uniwersytetu Szczecińskiego, 2018 (WorkId 19437)
  4. Negocjacje i komunikacja : wybrane aspekty / redakcja naukowa Leszek Gracz, Kamila Słupińska ; autorzy Urszula Chrąchol-Barczyk, Leszek Gracz, Izabela Ostrowska, Grażyna Rosa, Kamila Słupińska. - Kraków, Legionowo : Wydawnictwo edu-Libri, 2018 (WorkId 19056)
  5. Fazy procesu negocjacji / Leszek Gracz. - // W: Negocjacje i komunikacja : wybrane aspekty / redakcja naukowa Leszek Gracz, Kamila Słupińska ; autorzy Urszula Chrąchol-Barczyk, Leszek Gracz, Izabela Ostrowska, Grażyna Rosa, Kamila Słupińska. - Kraków, Legionowo : Wydawnictwo edu-Libri, 2018 (WorkId 21112)
  6. Komunikacja elektroniczna / Leszek Gracz. - // W: Negocjacje i komunikacja : wybrane aspekty / redakcja naukowa Leszek Gracz, Kamila Słupińska ; autorzy Urszula Chrąchol-Barczyk, Leszek Gracz, Izabela Ostrowska, Grażyna Rosa, Kamila Słupińska. - Kraków, Legionowo : Wydawnictwo edu-Libri, 2018 (WorkId 21114)
  7. Techniki negocjacyjne / Leszek Gracz. - // W: Negocjacje i komunikacja : wybrane aspekty / redakcja naukowa Leszek Gracz, Kamila Słupińska ; autorzy Urszula Chrąchol-Barczyk, Leszek Gracz, Izabela Ostrowska, Grażyna Rosa, Kamila Słupińska. - Kraków, Legionowo : Wydawnictwo edu-Libri, 2018 (WorkId 21113)
  8. The impact of written correspondence on building customer relationship / Izabela Ostrowska, Grazyna Rosa, Kamila Slupinska, Leszek Gracz. - // W: Economic and Social Development : 36th International Scientific Conference on Economic and Social Development - "Building Resilient Society" : book of proceedings / ed. Rozana Veselica, Gordana Dukic, Khalid Hammes ; Varazdin Development and Entrepreneurship Agency ; University North ; Faculty of Management University of Warsaw ; Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat.. - Zagreb, 2018 (WorkId 20982)
  9. The influence of generational differences on the perception and creation of the principles of written communication / Kamila Slupinska, Izabela Ostrowska, Grazyna Rosa, Leszek Gracz. - // W: Economic and Social Development : 34th International Scientific Conference on Economic and Social Development - XVIII International Social Congress (ISC-2018) : book of proceedings / editors Aleksander Maloletko, Natasa Rupcic, Zoltan Baracskai.. - Varazdin ; Moscow : Varazdin Development and Entrepreneurship Agency ; Russian State Social University ; Warsaw : Faculty of Management University of Warsaw ; Croatia : University North, Koprivnica, Croatia ; Rabat : Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat, Morocco, 2018 (WorkId 19722)
  10. The influence of the type of customer (individual vs institutional) on the principles of written communication of a large organization / Grażyna Rosa, Izabela Ostrowska, Kamila Słupińska, Leszek Gracz. - // W: Economic and Social Development : book of proceedings : 33rd International Scientific Conference on Economic and Social Development "Managerial Issues in Modern Business" / editors Tomasz Studzieniecki, Melita Kozina, Dunja Skalamera Alilovic.. - Varazdin ; Warsaw ; Koprivnica ; Rabat : Varazdin Development and Entrepreneurship Agency ; Faculty of Management University of Warsaw ; University North ; Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat, 2018 (WorkId 19324)
  11. Written communication of a large organization with instytutional customers / Grazyna Rosa, Izabela Ostrowska, Leszek Gracz, Kamila Slupinska. - // W: Economic and Social Development : 32nd International Scientific Conference on Economic and Social Development : book of proceedings / editors Anatolij V. Kovrov, Oleg A. Popov, Anita Ceh Casni.. - Varazdin ; Odessa ; Warsaw ; Koprivnica ; Rabat : Varazdin Development and Entrepreneurship Agency ; Odessa State Academy of Civil Engineering and Architecture ; Faculty of Management University of Warsaw ; University North ; Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat, 2018 (WorkId 18866)
  12. Written communication of a large organization with mature cosumers / Grazyna Rosa, Izabela Ostrowska, Leszek Gracz, Kamila Slupinska. - // W: Economic and Social Development : 31st International Scientific Conference on Economic and Social Development : Legal Challenges of Modern World : book of proceedings / editors Marijan Cingula, Douglas Rhein, Mustapha Machrafi.. - Varazdin ; Mostar ; Warsaw ; Koprivnica ; Rabat : Varazdin Development and Entrepreneurship Agency ; Faculty of Law University of Split ; University of Split ; University Department for Forensic Sciences ; Faculty of Law University of Mostar ; Faculty of Management University of Warsaw ; University North ; Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat, 2018 (WorkId 18853)
  13. Written communication of a large organization with young consumers / Grazyna Rosa, Izabela Ostrowska, Leszek Gracz, Kamila Slupinska. - // W: Economic and Social Development : 30th International Scientific Conference on Economic and Social Development : book of proceedings / editors Khalid Hammes, Igor Klopotan, Milica Nestorovic.. - Varazdin ; Warsaw ; Koprivnica ; Rabat : Varazdin Development and Entrepreneurship Agency ; Faculty of Management University of Warsaw ; University North ; Faculty of Law, Economics and Social Sciences Sale - Mohammed V University in Rabat, 2018 (WorkId 18854)
  14. Written correspondence as an element of physicalevidence of a service company / Leszek Gracz, Grażyna Rosa, Izabela Ostrowska, Kamila Słupińska. - // W: Economic and Social Development : 35th International Scientific Conference on Economic and Social Development -"Sustainability from an Economic and Social Perspective": book of proceedings / editors Humberto Ribeiro, Dora Naletina, Ana Lorga da Silva.. - Varazdin : Varazdin Development and Entrepreneurship Agency, 2018 (WorkId 20847)
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