Methodical aspects of MCDM based e-commerce recommender system

Artykuł - publikacja recenzowana


Tytuł
Methodical aspects of MCDM based e-commerce recommender system
Odpowiedzialność
Aleksandra Bączkiewicz, Bartłomiej Kizielewicz, Andrii Shekhovtsov, Jarosław Wątróbski, Wojciech Sałabun
Twórcy
Sumy twórców
5 autorów
Punktacja publikacji
Osoba Dysc. Pc k m P U Pu Opis
0000-0002-4415-9414 5.6 100 2 5 100,00 0,5000 50,0000 Art.
0000-0003-4249-8364 5.6 100 2 5 100,00 0,5000 50,0000 Art.
Gł. język publikacji
Angielski (English)
Data publikacji
2021
Objętość
38 (stron).
Szacowana objętość
2,38 (arkuszy wydawniczych)
Identyfikator DOI
10.3390/jtaer16060122
Adres URL
https://www.mdpi.com/0718-1876/16/6/122/pdf
Adres URL
https://www.mdpi.com/0718-1876/16/6 2021-12-03
Uwaga ogólna
Received: 19 July 2021 ; Accepted: 30 August 2021 ; Published: 2 September 2021.
Uwaga ogólna
This is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY 4.0) license.
Uwaga ogólna
This article belongs to the Special Issue The New Era of Digital Marketing.
Finansowanie
The work was supported by the National Science Center (B.K., A.S. and W.S.). UMO-2018/29 /B/HS4/02725
Finansowanie
The project financed within the framework of the program of the Minister of Science and Higher Education under the name “Regional Excellence Initiative” in the years 2019-2022 (A.B. and J.W.). 001/RID/2018/19
Cechy publikacji
  • Oryginalny artykuł naukowy
  • OpenAccess
Dane OpenAccess
CC_BY - Licencja,
FINAL_PUBLISHED - Wersja tekstu,
OPEN_JOURNAL - Sposób publikacji,
AT_PUBLICATION - Moment udostępnienia,
2021-09-02 - Data udostępnienia
Słowa kluczowe
Czasopismo
Journal of Theoretical and Applied Electronic Commerce Research
( ISSN 0718-1876 eISSN 0718-1876 )
Kraj wydania: Szwajcaria (Schweiz)
Zeszyt: vol. 16 iss. 6
Strony: 2192-2229
Pobierz opis jako:
BibTeX, RIS
Data zgłoszenia do bazy Publi
2021-11-26
PBN
Wyświetl
WorkId
28562

Abstrakt

en

The aim of this paper is to present the use of an innovative approach based on MCDM methods as the main component of a consumer Decision Support System (DSS) by recommending the most suitable products among a given set of alternatives. This system provides a reliable recommendation to the consumer in the form of a compromise ranking constructed from the five MCDM methods: the hybrid approach TOPSIS-COMET, COCOSO, EDAS, MAIRCA, and MABAC. Each of the methods used contributes significantly to the final compromise ranking built with the Copeland strategy. Chosen MCDM methods were combined with the objective CRITIC weighting method, and their performance was presented on the illustrative example of choosing the most suitable mobile phone. A sensitivity analysis involving the rw and WS correlation coefficients was performed to determine the match between the compromise ranking of the candidates and the rankings provided by each MCDM method. Sensitivity analysis demonstrated that all investigated compromise candidate rankings show high convergence with the rankings provided by the particular MCDM methods. Thus, the performed study proved that the proposed approach shows high potential to be successfully used as a central component of DSS for recommending the most suitable product. Such DSS could be a universal and future-proof solution for e-commerce sites and websites, providing advanced product comparison capabilities in delivering a recommendation to the user as a final ranking of alternatives.

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