The article aims to present one of the methods of supporting decision-making by non-specialists, using the experience of experts in each field, in this case specialists using the services provided in the computing cloud model. The broad spectrum of cloud-based services makes it difficult for decision-makers to choose a single solution from among the many options available. A solution to the decision problem was proposed using the method of hierarchical analysis of decision problems. Five cloud service providers were selected, and the classification was made according to five criteria. The analysis is based on author’s own research.